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Again, this section is large while we "catch up" with important
articles from 2004..
Training Manager Development
This
section will contain articles about skills needed by training
managers. It complements the introduction of such topics in the
conference programme. The first article from IBM sets out the skills
we all need in the 21st century while the second gives us all the
challenge of raising IT Training within our own organisations
Maximising business performance through training and development
Dean Spitzer, an
IBM Learning and Performance Improvement consultant describes 20
things you need to know to become a more-ready learning
professional. WOLCE Conference, 17 November 04, ©2004 IBM
Corporation
Raising the Profile of IT Training
With a wall of
accolades behind him, Centrica head of IT learning and development
Richard Malam has pushed to raise his department's profile and gain
responsibility within the company. ©IT Training, October 2004
Current Trends
Here you find
articles which address the state of our industry.
The
first addresses the "On Demand" era, while the others bring us up to
date on the IT Training Award winners and how our market did in 2004
Q4.
Adapt or Die - The Strategic Role of Learning in the On-Demand
Enterprise
As IBM examines the impact of Internet
technologies on the future of the enterprise and the work they carry
out, it envisions the development of the On-Demand Era in which
business models are componentized around value rather than function,
technologies are autonomic (they heal themselves), and socially
enabled, networked organizations
anticipate market needs ahead of time. IBM learning strategist Tony
O’Driscoll and Paula Briki, a program manager for IBM's Learning
Leadership team, outline the strategic role learning will play in
the on-demand enterprise of the future.
©Media Tec
Publishing, May 2004
IT Training Awards winners announced
The Institute of
IT Training's annual IT Training Awards for 2005 were presented at a
sumptuous gala dinner held at The Dorchester in London on 3 February
2005.
©Institute of IT Training, 2005
Market Monitor 2004 Q4 (from IT Skills Research)
© IT Skills
Research Programme 2000-2005, last modified 10 February 2005
Selling and Marketing Education
This article addresses an important topic for all of us, how to
expand revenue!
Customer Education - Expanding Revenue and Driving Business Growth
According to recent survey, research conducted by
Accenture Learning, channel partner education–and its cousin,
customer education–are very much on the radar screens of learning
executives and their companies. More than half of the organizations
surveyed are currently working on extending learning programs beyond
the “four walls” of their companies.
©Media Tec
Publishing, January 2005
Learning Media
The first two articles set the scene on virtual classrooms, while
the next two offer views on how to succeed with e-learning. The
final two are surveys on e-learning trends, both overseas and the
UK.
The next generation of Live Learning
Today’s online
classrooms (referred to by many as “virtual classrooms”) are
effective in disseminating training content to a large number of
remote learners. Online classrooms deliver live training along with
the ability to archive the live training sessions for subsequent
on-demand learning. However, there remain gaps in the learning
process when it’s conducted with first-generation online classroom
capabilities. Let us examine how the next generation of live
learning may create a multi-way, active, dynamic, “learning by
doing” environment with more emphasis on the learners and learning
process. ©Media Tec Publishing, June 2004
10 Ways to make your virtual classroom work
Virtual training
offers quick and efficient learning independent of location, but
only if it’s been set up right. Learning & Development, September
2004 (©2004 Haymarket Management Publications)
10 Ways to make e-learning a must for staff
Far too many
organisations struggle unnecessarily to introduce e-learning. This
outlines some key steps to ensure success. Learning & Development,
September 2004 (©2004 Haymarket Management Publications)
What works, what doesn’t (delivering e-learning)
This explains the
top five areas that don’t work (the easy bit) and the top five that
do. ©e-learning age, October 2004
Annual e-Learning Trends 2004
In August and
September of 2004, Learning Circuits ran two separate online
surveys.
Combined, the results from these two surveys shed light on
developing trends among organizations using e-learning. ©Learning
Circuits, November 2004
e-Learning in the
UK
CIPD recently held an online poll to monitor progress, identify
problems, and offer some thoughts for the future of e-learning. The
overall view is that, while there’s still much practical work to be
done on implementation, e-learning is now accepted as an essential
feature of training delivery.
©CIPD 2004
Education Projects
At recent conferences we have
started to look at the larger opportunities, or projects. Here are a
couple of articles that advise on rollout projects.
Product Rollouts – the Impact of Learning
This article looks at how this is done
today and how things might change over the next five years.
©Media Tec
Publishing, May 2004
10 ways to guarantee the perfect roll-out
Training staff to work with new applications can be an Herculean
effort. Here are some tips on how to ease the transition. ©IT
Training, October 2004
.
Measuring Education Value
Here's even more input on the hot topic of value and "ROI".
Included you will find five presentations from the WOLCE Conference
in Nov 2004
ROI v Metrics
Learning about
ROI seems to be enjoying a renaissance in the training industry.
Workshops and certificate programs abound. However, the courses that
the author has looked at teach things that no business manager would
buy. Here’s why.
©Learning Circuits
April 2004
Decoding Value
Adapted from
“Quick! Show Me Your Value”, this article covers how to translate
the value of performance solutions into financial terms.
©Learning Circuits June 2004
Evaluation as a Strategic Tool
Why is evaluation
important to the learning executive? This article will attempt to
answer this question from the point of view of someone who directs
the training efforts for the entire enterprise. ©Media Tec
Publishing, June 2004
Resources Needed to make Evaluation Work
This excerpt from
the new ASTD Press book “Make Training Evaluation Work” outlines the
technology (both hardware and software) and time requirements needed
to implement evaluation, as well as the budgetary requirements to
make it successful. ©Learning Circuits November 2004
Defining the
business benefits of training
This session at
WOLCE on 17 November 04 contained three presentations.
Robin Hoyle (chair) set the scene (©2004 ebs) then
Richard Beeston (Child
Support Agency © Crown Copyright 2004) and
Peter Bullivant (©2004 Scarborough Building Society) described
their own projects.
Evaluating the
impact of training
This session at
WOLCE on 18 November 04 contained two presentations.
Josie Barton presented “Measuring the impact of development
programmes”
(©2004 BBC) then
David Kirby delivered “Essentials of Management Evaluation”
(©2004 Centrica).
Six ways to get a better return on investments in training
Heads of Learning &
Development functions within private sector businesses and large
public sector organisations are all seeking to maximise their return
on investment for training. In an article published in this month’s
issue of Parliamentary Monitor, Nick Mitchell, Chairman of
The Training Foundation provides six answers to the most commonly
asked questions.
©The Training Foundation, 26 November 2004
What's the ROI on ROI?
This article looks at how Booz Allen
Hamilton, The ROI Institute and IBM look at the ROI in education.
©Training
Mag (VNU eMedia Inc), January 2005
Training Evaluation
This describes what's it all about;
methods, models and approaches; when and how to evaluate; and taking
control of ROI.
©TrainingZONE,
January 2005
Managing Costs/Outsourcing
This is another area we have debated during the last couple of
conferences. The first article sets the scene with a review in June
2003, with the next three describing the trend throughout 2004.
Finally, there's the results of the IBM/ASTD 2004 survey.
Outsourced Learning: A New Market Emerges
The
lure of cost savings and other incentives are prompting more
organizations to outsource their entire learning function, or large
portions of it. But trainers shouldn’t feel threatened, say
insiders. They figure that within 10 years, half of them will be
working for outsourcing partners.
©Learning Circuits
June 2003
Outsourced Training Begins to Find its Niche
Organizations
are increasingly relying on expertise from training outsourcing
suppliers to fill many of their learning needs. But they won’t
discover outsourcing’s full potential to create value until they
begin outsourcing their learning processes, not just projects,
experts claim. Achieving that comfort level won’t come over night.
©Learning
Circuits August 2004
Outsourcing the Training Function – a Growing Trend
The questions to
ask are why outsource, who are the major players, what are there
value propositions, where do I start, and how do I manage
outsourcing and expectations. Presentation from a webinar held on 30
November 2004, ©2004 brandon-hall.com
Customer Training Is Outsourcing’s Hottest Trend
Corporate
training isn’t just for the workforce any more. E-learning’s
advantages and other incentives are spurring organizations
throughout the world to outsource the training of their business and
consumer customers. Driving the bandwagon is a fraternity of
outsourcing suppliers eager to build a new revenue stream.
©Learning Circuits November 2004
IBM and ASTD Release Learning Survey Results
IBM, in partnership with the American Society for Training &
Development (ASTD), has announced the results of the “IBM/ASTD
Learning Outsourcing Survey, 2004.” IBM and ASTD surveyed 174
learning and human resources executives to understand perceptions
and use of external learning services. The data reveal that while
this marketplace is still young and is being driven by cost savings
opportunities, it is poised for future growth as companies look to
service providers to help accelerate the transformation of their
learning environments. ©Learning Circuits January 2005
Skills Gap
IT
staff development is important, but neglected. The article describes
a recent survey, a summary of which follows.
Firms failing to formalise development for IT professionals
According to the
British Computer Society over 80% of UK employers consider it
important to develop their IT staff's professional skills, but only
9% run a professional development scheme.
©The Training
Foundation, 15 January 2005
BCS and InfoBasis Professional Development Survey 2004
©BCS and InfoBasis,
December 2004
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