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News
The e-Learning Marketplace Update (Dec)
E-learning news bullets from Just Learn
(Dec)
Industry News from IT Skills Research (Dec)
IT Training Press Releases (Dec)
Questionmark
Partners with Zeroed-In Technologies (Oct 12)
LINE completes fourth e-learning project for HM Revenue and Customs
(Oct 19)
Zeroed-In wins Learning Analytics shootout title at Training Fall
2005 (Oct 25)
KnowledgePool helps Orange meet induction training target (Nov
16)
Segue Software to Deploy Learn.com
LMS (Nov 29)
Johnson Financial Group Selects GeoLearning LMS Suite (Nov 29)
UK Banking Organization Implements SumTotal Systems (Nov 30)
SumTotal Enterprise Suite Earns Place on 2005 Military Training
Technology Top 100 (Dec 1)
Futuremedia to acquire EBC (Dec
2)
KnowledgeAdvisors authors thought-leading model on connecting human
capital investments to financial statements (Dec 2)
Supplemental Health Care Selects Cornerstone OnDemand (Dec 5)
Context Sensitive Learning, Trainer1 Enter US Market (Dec 6)
MicroTek Opens Expanded Computer Classroom Rental Facility in
Atlanta (Dec 12)
Merrill Gardens Selects GeoLearning Hosted LMS Suite (Dec 12)
Nevada's State-Owned
Schools Place Bets on WebCT (Dec 13)
Saba Tops Five Million Public Sector Users
(Dec 13)
Hatsize Introduces Online Lab Solution TrueLab
3.0 (Dec 13)
Addenbrooke's Hospital Picks SumTotal (Dec 13)
Justice Department
is Reviewing Blackboard-WebCT Deal (Dec 16)
LOMA Selects WBT
Systems TopClass Suite (Dec 16)
GP Strategies Settles Claims Against EDS (Dec 16)
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Reviews and Current Trends
E-learning Market Consolidation (Sep 05)
Based on the market activity to date,
2005 is probably going to go down as a key year in the consolidation
of the e-learning market. On both sides of the Atlantic, we are
seeing companies buying e-learning providers to extend their
existing services, or to gain a foothold in the market. This is
nothing unusual though, as for a number of years now, small
e-learning companies have been bought, giving rise to many of the
larger companies we know today. Perhaps one of the best ways of
displaying the corporate action over the past few years is the
graphic from Clark Aldrich.
©2005 Just Learn
E-Learning Trends 2005 (Dec 05)
In October 2001,
Learning Circuits published its first ever e-learning survey.
This year Learning Circuits asked readers some of the same questions
to gage the impact that technology developments have had on
e-learning efforts. In addition, we added questions to get a clearer
picture of how e-learning is evolving. Here’s what respondents had
to say. ©2005 Learning Circuits
Learners using e-Learning (Dec 05)
As
e-learning practitioners, we must be wary of falling into the trap
of assuming that all our learners are the same. Whilst some learners
maybe comfortable with using the Internet, e-mail and weblogs,
others may have only a rudimentary grasp of typing and saving
documents. This warning is reinforced by figures issued recently by
(UK) National Statistics.
©2005 Just Learn
Interview - HP's brighter picture (Dec 05)
Printer and technology giant
Hewlett-Packard has been through a difficult patch, but learning and
development head Ed Marsh tells Doug Morrison why its Winning Edge
programme heralds a positive future.
©2005 Human
Resources
"Millennial" Learning - On Demand Strategies for Generation X and
Beyond (Dec 05)
Half of today's workforce is
made up of Generation X and Millennial Generation workers. Among the
many differences between
these workers and their older
counterparts is their unwillingness to stay put. Recent research
reveals that nearly 40 percent of workers plan to look for a new job
within the next year. The contrast with the "lifer" ethic of
previous generations could not be more startling, and the challenges
for employers are clear. They must compete harder to attract talent,
and work harder to retain it. The changing nature of the workforce
has direct implications for learning and training.
©2005 Questex Media
Group
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Training
Manager/Director Development
Transforming your Training Department into a High-Performance
Strategic Partner (Jun 04)
This article describes the strategic process required for
positioning and transforming the training function into a high
value-add high performance organisation. The training leader must
become a strategic partner within the company. The article reviews
the steps required to align training to the company's strategic
goals and direction. Included are two case studies portraying the
impact that aligning the training function can make along with solid
ROI results.
©2005 Michael J
McGinnis
Educating the Extended Enterprise (Dec 05)
Over the years, companies have invested in employee training and
education, expecting that a better-informed and trained employee
will have a positive impact on the bottom line. More often,
companies find that bottom-line performance is influenced by people
and processes outside the company’s four walls—in the extended
enterprise. The extended enterprise includes business partners in
all parts of the value chain: external sales channel partners,
suppliers, subcontractors, distributors and even customers. Although
much has been written about the specific tactics used to reach the
extended enterprise audience, what separates successful extended
enterprise learning initiatives from others is a framework for
ensuring that learning is closely aligned to the business goals and
elements of your value chain. ©MediaTec Publishing Inc 2005
An Engaged Workforce starts with Engaged Learners (Dec 05)
In another "In Conclusion" article, Accenture’s Jeanne Meister says
that research has found that the more engaged the workforce, the
more innovative, productive and profitable the company.
©MediaTec Publishing Inc 2005
10 ways to make it to the top if you are a woman (Dec 05)
Women can be
their own worst enemy when it comes to career progression, says
Leslie L Kossoff. Here's how to get ahead.
©2005 Human
Resources
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Selling and Marketing Education
Subsidize your employee training by selling courses to outsiders
(Dec 05)
Maybe you could subsidize your employee training by selling courses
to outsiders. Maybe you could even turn training into a profit
center. But… well, yes, there are some buts....
© 2005 VNU Business
Media
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Learning Media
The use of computer and video games for learning (Dec 04)
There are many claims about the usefulness of computer games for
learning. Computer games can stimulate users and encourage the
development of social and cognitive skills, but frequent use can
exacerbate negative psycho-social tendencies, be addictive and have
health implications. This review of the literature will help with
the design of learning materials.
©2004 Learning
and Skills Development Agency
LMS on a Shoestring (Dec 04)
This is the story of the implementation of a successful online
learning initiative in two companies.
©2004 Michael J
McGinnis
A Successful Blended Learning Strategy (Jun 05)
There seems to be reluctance in transitioning instructor-led
training (ILT) to a blended learning format. This may be due to
resistance on the part of the organization or training department to
change existing classroom session formats. Another reason, I believe
is more prevalent, is not knowing how to do it. The case study in
this article is an example of how our training department made a
very successful transition prior to knowing what blended learning
even meant.
©2004 Michael J
McGinnis
Creating an Inexpensive PowerPoint Online Module (Jul 05)
The question I am most
often asked is "How do you create your online training programs?"
When I respond that all we use is PowerPoint, the most common
reaction is a look of puzzlement or surprise.
©2004 Michael J
McGinnis
Instant messaging - IM Online, RU (Nov 05)
With IM playing a
large and growing role in the communication, interactivity, and
socialization skills of today’s younger generation, higher education
leaders and faculty must seriously consider its application and
inclusion within students’ learning activities.
©2005 Robert
Farmer (from Educause Review)
Tomorrowland
- when new technologies get newer (Nov 05)
Focusing on
“tomorrow,” the Evolving Technologies Committee looked at five
technologies and trends—wireless, portals, outsourcing, gaming, and
student collaboration tools—and dreamed about what may come as the
new evolve into the even newer. ©2005 Bonnie Neas and the
EDUCAUSE Evolving Technologies Committee
Implementing e-learning - a free e-book (Nov 05)
“We see an
e-learning market which is constantly changing. It is a market where
learning technology has moved from being sold as "the" solution of
the future, to one where the tools are now used in conjunction with
other training methods to create blends of learning appropriate for
diverse audiences. And with new tools regularly coming on-line (each
one offering us opportunities to amend and enhance what we do), this
evolution of the market will continue for some time yet.”
©2005 Just Learn
Out with the Old, In with the New (Dec 05)
There are tried and true learning methods, methodologies, and
technologies. There are also new technologies that once evaluated
make sense to incorporate into existing education and training
programs. New technologies may offer opportunities for learning we
would not have otherwise.
Here's a prescription for assessing and integrating new learning
technologies.
©2005 Learning
Circuits
Review - QuestionMark
Perception Version 4 (Dec 05)
Take a close
look at the QuestionMark’s Perception assessment tool if you’re in
the business of certification and compliance training. While testing
is being administered in most organizations at different levels of
the Kirkpatrick model, certification and compliance require a
structured, valid, and reliable assessment system. QuestionMark
Perception might be the answer to your assessment challenges.
©2005 Learning
Circuits
Building Robust Processes in e-Learning - Leveraging ISO 9001-2000
(Dec 05)
Unlike manufacturing or for that matter, software development with a
relatively longer history, e-Learning is still a nascent industry.
It is still going through the process of discovering and
consolidating best practices and eliminating non-efficient
processes. The diversity of the environment in which it exists -
different domains and individuals with their differing
personalities, attitudes and approaches to work - make the
development of a streamlined process a challenge.
©2005 Adayana
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Case Studies and Projects
Cerner - Virtual Learning to Improve Performance (Dec 05)
Cerner Corp, which develops health care information technology
solutions for more than 1,500 clients around the world, has a
learning mission to dramatically improve the performance of Cerner’s
associates, clients and business partners. This is carried out by
Cerner Virtual University (CVU), which provides customized end-user
training for clients, as well as learning and development
opportunities for the company’s roughly 6,000 associates.
©MediaTec Publishing Inc 2005
Canon USA - Managing Learning for the Extended Enterprise (Dec 05)
To sustain a competitive advantage in the 21st century,
organizations must continually seek to improve performance. An
example of this is the Imaging Systems Group (ISG) at Canon USA,
which continues to accelerate business results through the strategic
use of learning and development to build and support an effective
extended sales and distribution organization.
©MediaTec Publishing Inc 2005
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Measuring Education Value
KnowledgeAdvisors User Group
Meetings (Sep - Nov 05)
KnowledgeAdvisors held a series of
User Group Meetings recently to discuss the current state and future
of the Metrics That Matter™ learning analytics technology. These
meetings brought together customers, prospective clients, and
KnowledgeAdvisors employees to share best practices and suggest
enhancement for future releases. Companies such as Defense
Acquisition University, PricewaterhouseCoopers, Hewlett Packard,
Global Knowledge, Ninth House, Sprint, LaSalle Bank, and New
Horizons showcased their usage of Metrics That Matter™. Enhancement
requests included more strategic benchmarking processes, accounting
for cultural differences across locations, and tying training
effectiveness to business results. A summary of the meetings' output
plus the presentations follow.
Metrics that Matter - Update from KnowledgeAdvisors (Sep 05)
Analytics for Corporate Learning Organizations - Sprint Univ
(27 Sep 05)
Best Practices Using Metrics That Matter - Ninth House (27 Sep 05)
Global Knowledge Evaluation and Metrics Program (06 Oct 05)
Implementing Learning Measurement at ABN AMRO
(06 Oct 05)
New Horizons and Metrics that Matter (11 Oct 05)
Defense Acquisition University and MTM
(13 Oct 05)
Learning evaluation at PwC UK (10 Nov 05)
HP Education use of MTM (10 Nov 05)
2005 User Group Meetings Feedback (Nov 05)
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Processes/Managing Costs/Outsourcing
Understanding your Training Process (Sep 05)
When you look at
creating a
mission statement, you must first understand the training process.
Training, like any other function, is a process complete with
suppliers, inputs, your training process, outputs and customers (SIPOC).
©2005 Michael J
McGinnis
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Instructor Topics
Transforming the Technical Instructor Role (Sep 05)
For a long time the
role of technical trainer has been considered at the bottom of the
totem pole within the training department and a necessary evil
within the organization.
With the
combination of providing them with the right organizational
structure, coaching and most of all belief in them, they can become
powerful performance consultants - who, by the way - do training.
©2005 Questex Media
Group
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Education Administration
Training Operations Best Practices - Commercial Providers (Jun 05)
The purpose of this
survey is to gain insight into the state of Training Operations
across a wide sampling of commercial learning providers. With this
knowledge, commercial learning providers can compare their company's
practices to the practices of other commercial learning providers. A
thorough understanding of the state of the training industry can be
of tremendous benefit when making Training Operations decisions.
©2005 KnowledgeAdvisors
Training Operations Best Practices - Corporate Universities (Jun 05)
The purpose of this
survey is to gain insight into the state of Training Operations
across a wide sampling of companies and industries. With this
knowledge, CLO's, Training Directors and other decision makers can compare their company's
practices to the practices of other top companies across industries. A
thorough understanding of the state of the training industry can be
of tremendous benefit when making Training Operations decisions.
©2005 KnowledgeAdvisors
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Skills Gap/Technical
Certification
Designing an Effective
Certification Program (Dec 05)
Your company (an accounting firm) is
considering creating a new revenue stream. The company has a 90%
market share in the accounting software space, and management
believes that it can leverage this position by charging its
customers to become certified as power users of its suite of
applications. The conventional thinking is that the internal service
desk employees should also be certified so that they are better able
to handle the calls that come in. Management wants the program up
and running when the latest version of the software is released in
nine months. Naturally, the next step in the process is to call in
the training department and have them use their training expertise
to lead the development of the certification program, right? Wrong.
Developing an effective certification program is a business
development process, not a training initiative. The endeavor should
be led by a business manager, and accomplished using a business
methodology.
©2005 Questex Media
Group
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