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News
Industry News from IT Skills Research
(Apr
06)
The e-Learning Marketplace Update from Just Learn (Apr 06)
IT Training Press Releases (Apr 06)
Pinnacle Performance Company Sends Trainers to India to Help
Communication (Apr 25)
SumTotal Wins ExcellerateHRO Contract (Apr 06)
WBT Systems Launches TopClass Version 7.4 (Apr 25)
Survey - Globalization to Shape Training and Development (Apr 21)
Thomson Prometric and XStream Create Simulation Items to Test IT
Abilities (Apr 20)
RWD Technologies Announces Acquisition The Learning Curve (Apr 20)
Vertical Communications Selects GeoLearning LMS (Apr 20)
ELT selects WBT as its LMS Partner (Apr 20)
Charles Schwab Purchases SumTotal Enterprise LMS (Apr 20)
MediaDefined Announces Complimentary Classroom Registration Tool
(Apr 14)
Thomson Prometric Announces New Contract with the IRS (Apr 14)
Prime Therapeutics Picks Learn.com for LMS-LCMS (Apr 13)
Survey - Fewer Executives and Managers Working Long Hours (Apr 12)
UK Army to Train with Horizon Wimba Course Genie (Apr 12)
Sun Microsystems and Hatsize Form Partnership (Apr 12)
Kenneth Sudol & Associates Selects Learn.com LMS-LCMS (Apr 10)
Survey - Learning Responsibility Lies With the Individual (Apr 7)
Survey - CLOs Feel Left Out of Organizational Changes (Apr 6)
No End to Workplace Ridicule (5 Apr)
SkillSoft to Introduce SkillView Competency Management Software
(Mar 31)
CEDIA Picks SumTotal for LMS (Mar 31)
First Citizens Picks Learn.com LearnCenter LMS (Mar 31)
Survey - CIOs Reveal Retention Strategies (Mar 30)
British Airways information chief calls for IT training to be
integral part of all university courses (28 Mar)
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Reviews and Current Trends
C-Level
Perceptions of the Strategic Value of Learning (Jan 06)
A qualitative
study based on interviews with senior executives and the chief
learning officers in 26 large global organizations. The report
compares the views of learning and non-learning executives with
respect to the strategic value of learning and indicators of its
alignment, efficiency, and effectiveness.
©2006 ASTD/IBM
(See also
The C-level and the value of learning (Oct 05), a pre-report
article.
©2005 ASTD)
Future Directions in e-Learning - Research Report 2006 (Apr 06)
The second annual report asked Guild members to take a close look at
the e-learning programs and initiatives in their organizations and
report what they expect to see in the next twelve months. More than
650 industry professionals responded to the survey. The research
found that, once again, e-learning remains a “rapidly growing
practice with a bright future” in the vast majority of respondent
organizations, according to researchers. Most respondents indicated
that the term “e-learning” serves a useful purpose and is here to
stay.
©2006 eLearningGuild
Competency-Based Learning - The Resurrection of a Classical Approach
(Apr 06)
As
organisations face dramatic demographic shift, they are recognizing
the importance of categorizing critical skills.
Chief
Learning Officer,
©2006 Media Tec
Publishing
Challenges to Global Training (Apr 06)
Global business is
modern business. Thanks to speedy, easily customizable technology
options, even the smallest company has the option of doing business
around the world. Although there are typically challenges, providing
effective training solutions boils down to assurance, or in this
case, ensur-ance.
Training Prism,
©2006
Media Tec
Publishing
Much like equal
employment opportunity and affirmative action, the term "diversity"
has come to represent something smaller, and with a more limited
focus, than was originally intended.
ASTD Links
©2006 ASTD
Different Generations of Learners in the Workforce (Apr 06)
Generational differences have real implications for how employers
and employees work together. Chief
Learning Officer,
©2006 Media Tec
Publishing
E-Learning evolves into mature training tool (Apr 06)
The percentage of
training and HR managers who expect e-learning to increase in 2006.
T+D Magazine,
©2006 ASTD
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Training
Manager/Director Development
Aligning Content Strategies With Workforce Competencies (Apr 06)
Well-developed learning
initiatives prepare employees to accomplish business strategies and
deliver results. CLOs play a key role in ensuring that content is
available to connect the workforce to mission-critical goals.
Chief
Learning Officer,
©2006 Media Tec
Publishing
Can CLOs Address America’s Brain Drain? (Apr 06)
America is losing
a pipeline of scientific talent. What is more disturbing is that we
are doing little to ensure that we train and educate the next
generation scientists and engineers. Chief
Learning Officer,
©2006 Media Tec
Publishing
How to Dance With a Reluctant Partner
(Apr 06)
Building effective
partnerships with leadership is central to the CLO's role. But what
if those partners don't want to dance? There are several strategies
to help convince reluctant but crucial team members to join in.
Chief
Learning Officer,
©2006 Media Tec
Publishing
CLOs
- Pillars of Continuous Learning (Apr 06)
In the world of enterprise
learning, it's the senior-level learning executives' job to plan,
create and deliver the right learning and development programs to
the right people at the right time to help organizations meet
business and performance demands. But while CLOs are busy making it
happen for the employee populations of the world, who takes care of
their learning and development needs? Chief
Learning Officer,
©2006 Media Tec
Publishing
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Selling and Marketing
Education
How to Market Training to your Workforce (Apr 06)
You
probably wish you didn't have to spend any of your training budget
on marketing. Wouldn't you rather focus your resources on developing
top-quality learning? The reality is that if you don't have
marketing, you don't get heard at all.
©2006
TrainingOutsourcing.com
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Learning Media
Designing spaces for effective learning (Mar 06)
Increasing
investment in estate and learning technologies, combined with the
need for more cost-effective space utilisation, is making it
increasingly important for senior managers to keep abreast of new
thinking about the design of technology-rich learning spaces. JISC,
©2006 HCFCE
Hanging Loose - Informal Instruction (Apr 06)
o many, the designation “informal” within informal learning seems to
indicate training that is careless and disorganized in nature, and
thus not appropriate for so-called “serious” subject matter.
However, the informal label refers more to the educational
environment as experienced by the learner, not to how the content is
developed and delivered or what it covers. Indeed, as with a
professional wrestling match, the free-for-all character of informal
learning is the result of carefully calculated planning.
Training Prism,
©2006
Media Tec
Publishing
The Low-Hanging Fruit is Tasty (Apr 06)
Frequently, the best way to take advantage of informal learning is
to get out of its way. Chief
Learning Officer,
©2006 Media Tec
Publishing
Seven Revelations About E-Learning (Apr 06)
E-learning has come a long way, but that’s largely thanks to a
daunting trial-and-error process since the medium’s emergence on the
training scene. Here’s a look at the fruit of that frustration,
seven revelations about e-learning.
Training, ©2006 VNU Business
Media
E-Learning = Environmental Learning (Apr 06)
A
recent study by the Open University that found huge energy savings
associated with online learning. How do these findings apply to
organizational training? Here are some practical ways to use
e-learning to reduce energy consumption.
Learning
Circuits,
©2006 Learning
Circuits
Why is writing for e-learning different (Apr 06)
As more and more organizations venture into e-learning for its
convenience and effectiveness, they employ writers to help them with
their e-learning efforts. But from a writer’s perspective, what does
e-learning look like? How does writing for e-learning differ from
writing for any other medium, and what techniques or training does
the e-learning writer need?
Training, ©2006 VNU Business
Media
When Is E-Learning the Right Choice (Apr 06)
With the advent of
newer, faster, better technological solutions, it can be tempting to
buy in to advertised hype and projections, and implement online
training strategies prematurely. But the wrong type of training
delivery method can be as detrimental to learning as the wrong type
of course or content. E-learning delivery is no exception. It pays
to assess what kind of training you’re offering, the intended
audience and the result you’d like to see following training
culmination before pushing an e-learning solution.
Training Prism,
©2006
Media Tec
Publishing
Moving e-Learning Closer to the User (Apr 06)
First, we
examine how Bose Corp used Quick Reference Guides to educate machine
operators on the manufacturing floor. Then, we describe how we used
Microsoft Sharepoint to let the machine operators know that a new
feature was available.
TechLearn Newsline,
©2006 Questex Media Group
The Fourth Paradigm (Apr 06)
E-learning has
been consolidating - which is what you do when you're worn out from
too much change and need a breather.
©2001 - 2005 The Training Foundation
LMS and LCMS - Strategic Platforms to Build Upon (Apr 06)
Over the years, learning technologies have advanced tremendously and
offer many strategic features to improve the functionality of an
organization as well as its learning and development division.
Today, both a learning management system (LMS) and learning content
management system (LCMS) are considered central parts of an
organization’s learning and development program. In fact, an LMS and
LCMS are almost required for organizations to manage course content
and track learner performance successfully.
Training Prism,
©2006
Media Tec
Publishing
SyberWorks CEO Stresses Needs Assessment Prior to LMS Selection
(Apr 06)
SyberWorks' chief
executive, David Boggs, answers TechLearn Newsline’s questions on
how to select and work with a learning management system (LMS)
vendor.
TechLearn Newsline,
©2006 Questex Media Group
Creating Your First
Podcast (Apr 06)
Ever since Apple’s release of iTunes 4.9 with
built-in support for podcasting, hundreds of thousands of people
have discovered the free audio programs now available as podcasts.
While most are content to simply listen to podcasts, many are
already creating their own radio-style programs.
TechLearn
Newsline,
©2006 Questex Media Group
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Case Studies and Projects
Learning Shared Services at Scotiabank: Best-Practices in Training
Governance (Apr 06)
This case study examines the organisational model used by Scotiabank,
one of North America’s leading financial institutions, to address
the training needs of approximately 50,000 employees worldwide. The
institution’s Global Performance and Learning Office serves as a
service agency and center of expertise to 11 other training
organisations.
©2006 Bersin &
Associates
Case Study - Rapid E-Learning at Malvern (Apr 06)
Rapid e-learning
approach helps Malvern Instruments reduce time to market from weeks
to days.
Learning
Circuits,
©2006 Learning
Circuits
Texas Instruments - Providing Avenues for IT Advancement (Apr 06)
With a 75-year
history, Texas Instruments is definitely not the new kid on the
high-tech industry block. Find out more about what it takes to work
in the company's IT Services organization--the foundation of the
company's overall success.
Certification Magazine,
©2006 Media Tec
Publishing
Out of the Blue (Apr 06)
How did one fledgling airline use training to propel itself to
market domination?
Training, ©2006 VNU Business
Media
JetBlue - Training in the Air
Training gets tricky when it's thousands of miles in the air.
Training, ©2006 VNU Business
Media
Brief encounters (Apr 06)
Legal firm Hugh
James had to find a way for its solicitors to keep their skills up
to date without losing too much valuable fee-earning time. The
answer was an online learning centre.
IT Training,
©2006 Haymarket
Professional Publications Ltd
Intel in China - A Case Study in Developing Learning (Apr 06)
Every
learning initiative has to start somewhere. Although there are
certainly no universal formulas for how these programs progress,
they all spring from a perceived organizational need. For Intel
Corp., a producer of computer chips, networking products and
communications tools, the impetus behind the development of its new
leadership and management training regimen is the company’s decision
to significantly augment its operations in that country.
Training Prism,
©2006
Media Tec
Publishing
Link Learning and Performance to Maximize Application Functionality
(Apr 06)
Modern technology plays
a critical role in the delivery of learning programs and in most
employees’ performance. When technology systems align with
development programs that address the just-in-time needs of an
organization’s workforce, learning becomes the perfect tool with
which to encourage high employee performance levels. But in order
for that just-in-time synthesis between learning and performance to
take place, senior-level learning executives must create effective
learning that will facilitate user operation of existing
applications and maximize functionality of all systems.
Chief Learning
Officer,
©2006 Media Tec Publishing
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Measuring Education Value
How to face training evaluation head-on (Mar 06)
Sometimes it feels as if we are
losing sight of the very point of evaluation: to ensure the quality
of development solutions and demonstrate a return on objectives,
improving business performance. People Management,
©2006 CIPD
Optimizing Value: New Approaches to Learning Measurement (Apr 06)
CLOs must have a process
in place to optimize the value of their learning investments to reap
their full benefit. By finding ways to improve impact, learning
leaders can ensure consistent increases in earnings for their
organizations.
Chief Learning
Officer,
©2006 Media Tec Publishing
2006 Learning Analytics
Symposium Presented by Knowledge Advisors
(Mar 06)
The presentations below are from the 2006 Learning Analytics
Symposium. The text for each presentation was the description of the
presentation as stated in the program guide.
©2006 Knowledge Advisors
Wednesday March 8, 2006
Opening Address
Presented by Kent Barnett, CEO of Knowledge Advisors.
Investing in Human Capital, Dr. Jack J. Phillips
ROI expert Dr. Jack Phillips will provide a new and powerful
overview of why companies need to analyze human capital investments.
His comments will be based on his new book Investing in Human
Capital and each delegate will receive a complimentary copy of the
book. This is a chance to hear groundbreaking and innovative work
from one of the foremost thought leaders in learning analytics.
New Horizons 1-800-Flowers Case Study, Mark Tucker
New Horizons Training Centers will discuss how it used metrics to
showcase quantifiable value to its client, 1-800 Flowers. The
presentation will focus on the background of their relationship and
the specific metrics and results achieved through reasonable
measurement techniques used to showcase value New Horizons provided
to 1-800 Flowers.
Linking Learning to Business Results, Dr. Patti Phillips
Dr. Patti Phillips from the ROI Institute will present her thoughts
on how to link strategic, costly, and visible training programs to
business results in a quantifiable and credible manner. Dr. Phillips
will share her years of experience in helping hundreds of
organizations show the impact of learning programs on business
results.
Analytic Pioneers: Strategic Updates from Two Industry Leaders,
Sanjay Advani, Microsoft
Analytic Pioneers: Strategic Updates from Two Industry Leaders,
David Vance, Caterpillar
Two senior learning executives from well known organizations will
provide an update on progress they have made in their learning
analytics strategies in the last 12 months. The presentation will
focus on challenges, progress and best practices.
Using Stories to Communicate Impact, Tim Keelan
Stories are emotional, anecdotal, specific, individual, and
subjective while analytics are logical, population based, and
objective. The key is to use both when trying to understand or
persuade. Stories can help the analyst understand problems and put
findings into real life situations.
Thursday March 9, 2006
Driving Results through Smarter Investments, Frank Anderson
General Frank Anderson of Defense Acquisition University (DAU) will
discuss how DAU improved performance, increased business results,
and executed more training without any increases in budget or
resources. This is a powerful session to learn how to run training
like a business.
The Hewlett Packard Story: A Global Analytics Solution, Peggy
Parskey
The keys to managing a successful, global implementation of a
learning analytics technology will be presented in detail. Issues
such as change management, multiple systems integrations, and
achieving consensus from a diverse learning and development group
will be discussed.
Analyst View on Bridging the Gap Between Learning and Results
Presented by Josh Bersin, Bersin & Associates.
Friday March 10, 2006
Strategic Value Creation: Mapping Learning to Organizational
Strategy, Tom Hilgart
CNA Insurance Vice President of Learning and Knowledge Sharing will
discuss the process they use to link learning programs to
organizational strategy. Key learning quadrants will be discussed as
well as how those quadrants are measured to show success.
Analyzing Leadership Program Impact, Jeff Snipes
Ninth House Networks, an eLearning Leadership Development content
company, will present experiences on how to measure the success and
impact of leadership programs. Jeff will present the process and
metrics Ninth House uses to show value resulting from leadership
development programs.
Creating a Learning and Evaluation Team, Danny Brown
Danny Brown of Sprint Nextel Corporation will share insights on how
Sprint University designed the Learning Analytics, Measurement and
Reporting team responsible for the value of L&D investments at
Sprint Nextel. Danny will explain the rationale behind the need for
a metrics team, the various job roles on the team and how the team
interacts with Sprint University staff to measure learning
investments.
Human Capital Contribution Model Overview and Cases, Jeffrey Berk
KnowledgeAdvisors will present an overview of its Human Capital
Contribution Model. An approach and process to comprehensively
measuring the learning and development aspects of human capital. An
overview of the phases of the model as well as examples will be
presented.
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Processes/Managing
Costs/Outsourcing
Sales Training at Autodesk (Dec 05)
Autodesk, Inc., provides solutions for creating, managing, and
sharing digital assets for a variety of markets including building,
infrastructure, manufacturing, digital media, and wireless data
services. The fifth largest PC software company in the world,
Autodesk has more than 1,700 channel partners that provide a
critical competitive advantage in the marketplace through their
broad international reach and local market expertise.
©2006
TrainingOutsourcing.com
External Learning Resources - Strategic Partner or Commodity Vendor?
(Apr 06)
Taking the lead to
ensure that you are leveraging the sourcing, selecting and
on-boarding of external strategic partners should be a priority.
Chief Learning
Officer,
©2006 Media Tec Publishing
The Training Associates Expands Its Unique TRAINER Outsourcing
Market (Apr 06)
In a dramatic expansion of its Outsourcing target
market, The Training Associates is focusing additional efforts in
providing its unique trainer outsourcing capabilities to Outsourcing
Companies, Solution Providers and Corporate America.
©2006
TrainingOutsourcing.com
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Instructor Topics
Becoming a Trainer - Do You Have What It Takes (Apr 06)
The path to
becoming an information technology trainer is not simply achieved
through a bachelor’s degree program. In fact, budding professionals
with minimal or no real-world experience rarely find opportunities
to train. Experienced IT professionals are the best candidates for
training positions. Most organizations take a multi-pronged approach
to finding qualified IT trainers. They often look at potential
candidates’ education and background, earned certifications,
on-the-job experiences and, of course, their presentation skills.
Certification Magazine,
©2006 Media Tec
Publishing
Teaching Techies (Apr 06)
Highly technical
professionals—whether they be IT professionals, engineers or
scientists—have a certain reputation in the corporate world. They’re
assumed to be somewhat unconventional in their work habits, as well
as possessed of eccentric personalities. Often reticent—or esoteric
when they actually do communicate—they’re nonetheless highly
brilliant and capable employees. These perceptions are probably spot
on for some techies, half-right for others and wildly off the mark
for several of them. But this view of them is fairly entrenched and
frequently colors the way in which organizational leaders deal with
them, including in the training and development sphere.
Training Prism,
©2006
Media Tec
Publishing
Perspectives on Training Needs Analysis (Apr 06)
Changing Perspective share their top tips to help organisations
produce an effective training needs analysis.
©2006 Changing
Perspective
Collaboration Tools - Bridging Communication Gaps (Apr 06)
Almost all organizations need multiple avenues to communicate and
collaborate anytime and anywhere. Collaboration tools may be the
answer. They can bridge the perceived gaps between co-workers,
customers, applications and organizations from one remote
location—your desk. From audio to video to Web conferencing, there
are plenty of vendors that offer a variety of collaboration tools to
increase an organization’s communication capabilities and meet
increased performance goals. Here are some of today’s top
collaboration tool vendors.
Training Prism,
©2006
Media Tec
Publishing
Creating Culturally Relevant Training (Apr 06)
Creating culturally relevant training is an essential piece in an
overall development philosophy. Training professionals can no longer
be content with offerings that address critical business strategies
and needs. Training also must be relevant for all members of a
global and culturally expansive workplace. After the ubiquitous
problem or training-needs assessment, ensure that you know your
audience and can partner with one or more representatives from the
dominant cultures affected to make sure you’re creating training
that is digestible for a diverse audience.
Training Prism,
©2006
Media Tec
Publishing
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Education Administration
KnowledgePool
Case Study (Undated)
CourseBooker from CS Group is the complete software package for
anyone who sells or delivers training. It combines course booking,
scheduling and invoicing with a highly functional CRM and marketing
database. KnowledgePool, the IT training company, found that using
CourseBooker they were able to reduce administration overheads and
drive business on-line.
©CS Group
Calendaring and Scheduling Software - Improving Organization,
Punctuality and Performance (Apr 06)
Organizing,
scheduling, tracking and recording employees’ progress for
continuous learning and training events can be a difficult
task—especially for organizations with 10,000-plus employees.
Luckily, calendaring and scheduling software is readily available
and can be easily deployed and managed through an organization’s
intranet or the Web. In fact, most of the calendaring and scheduling
software in today’s marketplace allows administrators to control
access, integrate with the organization’s e-mail system and easily
access employees’ personal schedules to coordinate conferences and
training events. With many different calendaring and scheduling
software options available, let’s look at some of today’s top
providers.
Training Prism,
©2006
Media Tec
Publishing
Spring Cleaning - Data Archiving Software and Systems (Apr 06)
Are your old training solutions eating away valuable server space?
Or are old training manuals gathering dust in the corner of your
office? If so, a little spring-cleaning might be in order, that is,
it might be time to archive company data. However, before you
consider the different technologies and suppliers available, you
need to decide what your organization’s requirements are. How often
will they need to access and retrieve archived data? Does the
archived information have to be available for other people besides
the training and development team?
Training Prism,
©2006
Media Tec
Publishing
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Skills Gap/Technical
Certification
Public sector is ready to raise its game (Apr 06)
As
the BCS prepares to launch its IT professionalism agenda, Alan
Bellinger talks to Katie Davis, director of the Government IT
Profession programme, who is redrawing career paths in the public
sector
IT Training,
©2006 Haymarket
Professional Publications Ltd
`
How Amec rebuilt its IT from scratch (Apr 06)
Consolidating its global IT systems wasn’t enough for the
engineering giant. It decided to introduce new software, pilot a
qualification and change the way its IS staff works as well.
IT
Training,
©2006 Haymarket
Professional Publications Ltd
ITIL Case study - Better service delivery for the Pru (Apr 06)
PruTech wanted to help staff see how
they fit into the organisation and improve service delivery. So they
developed a crash course in using IT infrastructure library
principles.
IT Training,
©2006 Haymarket
Professional Publications Ltd
Self-Taught or School-Taught: The Best Study Options (Apr 06)
Certification
training comes in many shapes and sizes, but overall there are two
basic categories: self-study and directed study. From books to
classrooms, we take a look at the most effective options - and their
effect on your pocketbook.
Certification Magazine,
©2006 Media Tec
Publishing
Career Perspectives for Computer Administrators (Apr 06)
More than three
quarters of a million U.S. workers can rightly call themselves
computer administrators. Whether it's individual PCs or corporate
networks, these IT pros have what it takes to keep systems up and
running.
Certification Magazine,
©2006 Media Tec
Publishing
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